The Service Project Manager is responsible for procuring, estimating, managing, and overseeing the completion of mechanical projects from initiation to closeout. This role focuses on nurturing relationships with existing owner-direct clients and managing a diverse range of mechanical project needs.

Key Responsibilities

Account Management:

• Develop and maintain long-term relationships with key service accounts and owner-direct clients.
• Ensure ongoing client satisfaction by regularly engaging with clients and addressing their service needs.

Estimating:

• Conduct site surveys and prepare detailed project proposals.
• Provide accurate cost estimates for projects, ensuring all aspects of the project are covered.

Project Startup:

• Oversee project setup, buy-out, and leadership.
• Coordinate with field technicians and project supervisors to ensure smooth field operations.

Purchasing:

• Issue purchase orders for equipment, materials, and subcontractor services in a timely manner to maintain project schedules.
• Ensure the procurement process does not delay the overall project timeline.

Scheduling:

• Develop comprehensive project schedules, detailing required resources and timelines.
• Coordinate with field superintendents, clients, service technicians, and subcontractors to ensure timely completion of work.
• Ensure subcontractors are scheduled to meet the requirements of the project scope.

Managing Manpower:

• Work with service dispatchers and project superintendents to ensure that the appropriate number of workers with the required expertise are assigned to each project.

Accounting:

• Submit purchase orders and subcontract agreements to accounting promptly.
• Follow up on unapproved invoices and ensure timely processing.

Quality Management:

• Ensure that labor and materials meet client specifications and quality standards.
• Conduct site visits and maintain regular communication with clients to ensure quality control.

Project Closeout:

• Coordinate final project inspections.
• Prepare and deliver operation and maintenance manuals to the client.

Required Knowledge and Skills

• Understanding of HVAC systems layout and design.
• Knowledge in various install procedures and practices.
• Familiarity with the construction industry is beneficial.
• Proficiency in Microsoft Excel, Word, and PDF editing tools.
• 5 years of experience in project estimating and HVAC Commercial/Industrial related activities is preferred.

• Excellent verbal and written communication skills, with the ability to interact professionally with clients, contractors, and subcontractors.
• Strong problem-solving abilities and client relationship management.
• Able to build and maintain relationships with customers